Purchases of Platinum Health LLC products may be returned within 30 days of the original order date if the item is unused and in brand new condition.
If you need to return a Platinum Health LLC product, please call customer service at 888-550-2410 or email us at firstname.lastname@example.org for a Return Merchandise Authorization Number (RMA#). Please do not return products without a Return Merchandise Authorization Number. Items returned without a Return Merchandise Authorization Number will not be accepted and no refund will be issued.
In some cases, a 15% restocking fee may apply.
It is also the customer's responsibility to ship the item back to Platinum Health.
Please contact us for further details.